Careers at Legacy Pets

Due to our continued success and growing reputation, we are looking to add a Part Time Sales and Customer Service Associate to our 5* Team. The successful candidate will be required to work Weekends, as well as 2/3 days during the week. (We can be flexible regarding days during the week, but weekend availability is a MUST on this occasion.)

 

The successful applicant will also be provided with full training in our Customer Service and Jewellery and Keepsakes Departments.

 

This role is a permanent Part Time position. 

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RESPONSIBILITIES INCLUDE:

· To be the face of Legacy Pets to all customers and members of the general public and to ensure high levels of professionalism are adhered to at all times.

· Ensure that all pets’ returns to owners are carried out in a dignified, compassionate, caring way, complying with all policies and procedures.

· Deliver excellent customer care following Legacy Pets procedures when returning pets ashes, and spotting opportunity for offering appropriate products from our retail store.

· Answer any clients questions/ queries/ fears in a calm and soothing manner.

· Collect payments and issue receipts, where required.

· Work as part of the wider team to assist with other duties within the business where required.

· Arranging appointments for client consultations.

· General housekeeping, stocktaking, merchandising and back of house duties.

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BENEFITS:

· Generous Commission Structure

· Company pension

· Employee discount

· A friendly and inclusive work environment, where everyone’s ideas and opinions are valued.

· The chance to learn new skills and progress your career as the business grows.

· Attend exciting Events and regular Team Building outings.

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