Out of Hours Charges
Should you need us in the middle of the night, our services are available 24/7 where a call-out charge is added for unsociable working hours. This service requires payment upfront.
Between the hours of:
6:00pm - 8:00pm = £45.00
8:00pm - 10:00pm = £90.00
10:01pm - 8:00am = £150.00
Saturday & Sunday
5:00pm - 8:00pm = £45.00
8:00pm - 10:00pm = £120.00
10:01pm - 8:00am = £180.00
Additional £25.00 on all Appointments.
During Out of Hours times, there is no Free Collection within 3 Miles.
Collection within 3 Miles during Out of Hours is £20.00
If you are seeking urgent assistance during our Out of Hours times, we advise you to contact us via Telephone and not Email as these are not monitored throughout the night.
We will always try our best to answer your call during these hours, although we cannot guarantee that we are always available as we may be helping other families during the time.
Though we will endeavor to return your call, on some occasions we can be inundated with calls. If you are unable to get through to us, please leave a voicemail and our team will get back to you at our earliest possible availability.